Payments (online + POS)
Digital receipts & POS refunds
Every POS transaction can issue a digital receipt by email or SMS, so you skip paper and the customer keeps a record. When something needs reversing, you refund the sale directly from its transaction — card refunds go back to the same card with no re-tap required.
How to set it up
- 1
Open the transaction history
In the POS, go to Transactions and find the sale you want to act on.
- 2
Send a receipt
Open the transaction and choose Send receipt → email or SMS, then enter the customer's address or number.
- 3
Start a refund
Choose Refund on the transaction and select full or partial.
- 4
Confirm
Card refunds are credited automatically to the original card; cash refunds come out of the drawer and reduce the expected total.
Good to know
- No need to re-tap the card for a refund — Salonify Payments uses the original charge.
- Partial refunds let you correct a single line on a multi-item sale.
- Refunds reverse the transaction fee on the original sale.